I first heard about RWR through friends who heard it from Rosie and the House radio show. I gave them a call around June of last year and set up an initial appointment to get an idea of the scope of the project for my kitchen and master bathroom remodel, and to find out about their credentials and reputation, and to get an idea of what I wanted to get done, as well as to find out about their policies and procedures. They seemed great so I went ahead with the project.
What stood out to me, probably the most, is that they had a schedule of who was going to be there and what was going to happen throuhgout the project. It wasnt EXACT but most of the time i knew exactly what was coming and goingI had my grandson and the dogs and the cat with me so it was very important for me to coordinate everything so im glad they were able to tell me what exactly to expect.
I knew exactly what I wanted going in – i didnt know what it took to do it but i knew what I wanted. They listened to what I wanted and they delivered on exactly that. There may have been a couple bumps in the road but overall it was very smooth – I’m sure that’s common with most of these projects.
Another thing that I appreciate is that they knew that this was my living space so they were very courteous of my home and kept everything clean – they even put plastic up and
kept everything as clean as possible. I appreciated this because of my grandson’s and my allergies.
They were also Very respectful of my dogs. The workers were respectful of my privacy, animals, and overall living condition and space. The team members were also great. One of the team members, Wes, very was was very personable and helpful with the process – he went over and above what anyone else would do and made the experience very pleasent. The interior designer, Kathy, was also very helpful – she wouldnt push me but she’d make helpful suggestions to but was never too pushy. As far as my design people would tell me that I couldnt do certain things but Kathy was always there to say “yes you can” and made it happen
so everything was to my taste.
My friends, family and neighbors are all very impressed with the work – one of my neighbors even asked if I could help them out with their remodel! I would definitely
recommend RWR to them or anyone else looking for a remodel project.