We initially came up with the idea of remodeling our home and heard of Republic West on KTAR radio. We interviewed 3 companies in total and did our research but we liked the way that RW had the website set up with the Dream Assurance Plan, the Customer Rights, etc all laid out
and organized and throrough throughout the site and felt they were a good company to go with.
We called them and scheduled an initial consultation at our home in March with our designer, Steven and had a very good first impression – He exedued a lot of experience and that was great since this was our first time remodeling so we didnt know exactly what to ask. He lead us on to feel us out so we know what we wanted. We had a basic idea of what we wanted but he was able to give us a much clearer vision. The kitchen for example was much more than we could have initially envisioned. Pretty much the whole kitchen was his idea – we had an initial idea with what we wanted but he came back with a computer rendering as well as a blueprint / floor plan and we were amazed –
it looked much better than we were originally expecting.
We ended up starting the project in the middle of summer. We had to take the wall down and they put up a temporary wall. Needless to say, it was hot! We hoped they had that new wall finished quickly but unfortunately we didnt make it before the monsoon season. There was some initial delays which resulted in the storms coming in. It seemed like not much was happening at first but once things got into motion they were here every day. One thing we appreciated is that they cleaned up after they were done every day. We were prepared to clean but they always made sure they left it as nice as possible. They also made sure they caught up from the delay. They stayed consistent with the schedule as much as they could but there were some issues as far as coordinating
with the workers but you can tell they were able to adapt to situations quickly – the foreman jack was able to get people in and out as needed.
Despite the slow start they made sure they met the promised deadline and actually finished a week early.
Overall, Jack was really responsive to situations – I spoke to Steven about replacing a window with a french door – I wanted a door there but I would need some kind of air circulation so I wanted one with a side light. They ended up giving us one without sidelights but they were able to easily fix the problem – they were always very responsive and quick and jack was always there to remedy it.
Overall the kitchen and fireplace totally exceeds our expectations to this day – the fireplace the tiling and everything else turned out wonderfully – we would have never anticipated anything better than this!