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Customer’s Bill of Rights

The remodeling Customer’s Bill of Rights was created for homeowners who have come to expect the nightmare project that is so prevalent in the remodeling industry.

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OUR CLIENT'S STORIES

At Republic West Remodeling, we’re proud of the more than 17,000 home remodeling projects we’ve completed since 1995 – kitchen and bath remodels, whole house remodels, room additions, and outdoor living spaces – all projects that have added value and function to our clients’ homes.

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Kitchen Remodeling Contract Basics

Remodeling your kitchen is both a considerable financial and emotional investment. It is also a significant investment of your time, especially if you want to be involved in the key decisions along the way.

Knowing what to expect before your kitchen remodelers get started on the job will help you better prepare for the process.

A remodeling contract is the next step after you and your remodeling contractor agree on the proposal and discuss a proposed project timeline.

The fundamental concept of a contractor-customer agreement is to spell out the depth and scope of your kitchen remodeling project’s work. Essentially, it is the written document both you and your kitchen remodeling company will refer to throughout the job, so it is crucial to make sure it is clear, detailed, and easy to understand.

A contract should state that the kitchen remodelers will secure all necessary permits and approvals, in addition to the cost and payment schedule.

Typically, a kitchen remodeling contract also includes:

  • The kitchen remodeling company’s contact information.
  • The project description, including design plans.
  • A clear description of the job to be completed, including all aspects, such as drawings of cabinetry, dimensions of countertops, and more.
  • Products and materials to be used in the project.
  • Although a remodeling company’s process for handling change orders will likely not appear in the contract, it should be discussed.
  • Although mutually agreed upon points about the care of your home and property will not be spelled out in a contract, it should be discussed in significant detail and a home care and protection plan should be written out at the conclusion of the planning process.

Here are some other factors to consider before starting on your dream kitchen:

  • Discuss change orders. Although a remodeling company’s process for handling change orders will likely not appear in the contract, it should be discussed.
  • Discuss detailed timetable, including daily and weekly schedule. Having a structured timetable and schedule in place that highlights daily tasks can provide a big-picture view of the order of things and anticipated deadlines. It can also help give you a baseline so that you know if individual projects are running behind.
  • Find out whom to expect in your home each day. Ask your kitchen designers who will be responsible for starting and ending projects each day at your house, who will be in charge of team members on site, and who you should plan to contact should questions arise.
  • Address communication methods. Most kitchen remodeling contractors have specific ways they prefer to communicate with customers, such as daily emails or phone calls. Before demolition begins, make sure you clearly understand how your contractor plans to share information and updates. If their approach is not satisfactory for your needs, it is okay to request your preferred communication method. Also, find out how you can reach your kitchen remodeling contractor in the case of an emergency. Exchange all phone numbers so that contacting each other will not be a challenge.
  • Discuss home care and protection precaution Kitchen remodelers can take numerous dust-containment approaches to protect the rest of your house, so address this issue ahead of time. With this approach, you will have a clear idea about where you can, and cannot, safely move through your house during the construction phase.
  • What will happen if plans change mid-construction? Typically, change orders can be easily dealt with in a contract. One way many companies handle this issue is to document any changes in writing, where parties note and sign the change in scope of work, the price, and potential change to the schedule.It is important to have a plan in place to document any unexpected changes that may happen along the way.

 

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OUR DREAM ASSURANCE PLAN

Are you tired of searching online for “kitchen remodelers near me” only to be disappointed in what you find? Our team of professionals at Republic West Remodeling has created, through our many years of experience and a passion for excellence, a luxury kitchen remodeling process that delivers a caring, respectful experience for our customers.

We can assure you that your kitchen remodeling project will be a dream come true throughout the entire process, from creative design to detailed planning to execution and construction.

Transform your outdated kitchen into your dream kitchen! Contact us today for the highest quality, luxury kitchen remodeling. We proudly serve Scottsdale, Phoenix, and the Phoenix metro area.

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