Henry M.

We decided to remodel a kitchen and great room after buying a house since the design and style did not reflect us.  After conducting due diligence and research on Republic West Remodeling (RWR) we contacted one of their designers, Jacque.  After a series of meetings and discussions and a delay I had to initiate and then some modifications to the original ideas, the project started.  At each and every step of the way, RWR was professional and transparent.  We were impressed with process in providing a notebook to us with datelines, drawings, blueprints warrantees on workmanship, price, contacts if needed, and where to go to buy appliances, lighting and plumbing.  In fact a home decorator, Kathy, accompanied us and made the process easier.  On the project there was a foreman, Henry, a project manager, Ann, and additional skilled workers such as Steve.  I mention these employees by name because they were outstanding in every aspect of the project.  On a daily basis we interacted, resolved any issues that came up, if any at all and each one in their particular skill area made the project stick to the deadline they had formulated.  They entire team exceeded our expectations and made the entire process of some 5 weeks satisfying as we watched the complete demo of kitchen and great room wall and then the step by step rebuilding of both rooms into a kitchen and great room we are proud of and we have gotten many compliments.  Ann is what every project manager aspires to be.  She managed as many as 8 different sites and was always available to answer questions and resolve any issues in person or on the phone.  This went a long way in establishing the best customer relations I have ever encountered.  Henry made assembling a giant jigsaw puzzle simple and caught a couple of measuring errors that were made during the initial review of the project.  He fixed it, improved on it, and turned an error into a home run.  Steve is an absolute dream when it comes to making the impossible happen.  His skill level in all phases of repair, assemble, and finishing a section is at such a high level that his workmanship and integrity are beyond question the best.  I can’t say enough good things about RWR and their team.  Our future project of a remodeling of our master bath will be by RWR without hesitation.